Last fact-check: 2026-10-12. Independent review based on official vendor documentation; no hands-on test is claimed.
Verdict
Evaluating clinical practice management and electronic health records (EHR) software requires balancing clinical documentation speed, billing efficiency, compliance requirements, and ongoing software overhead. For outpatient clinics, specialty practices, and medical billing organizations seeking an integrated, cloud-based platform, RxNT (Networking Technology, Inc. dba RXNT) presents a modular, software-as-a-service (SaaS) architecture built around core clinical and financial workflows.
According to RxNT’s published product specifications and pricing schedules, the software offers a choice between standalone modules—such as Electronic Prescribing ($665/year per provider) or the Electronic Health Records Bundle ($126/month per provider)—and a fully unified Practice Management and EHR platform ($335/month per provider on an annual contract billed monthly).
+------------------------------------------+
| RxNT PLATFORM |
+------------------------------------------+
|
+------------------------------+------------------------------+
| | |
[ CLINICAL ] [ FINANCIAL ] [ ENGAGEMENT ]
• EHR Charting • Billing & Claims • Patient Portal
• e-Prescribing (eRx) • Scheduling Sync • Telehealth
• Ambient IQ AI Scribe • Revenue Cycle Reports • Automated Texts
| | |
+------------------------------+------------------------------+
|
+------------------------------------------+
| 100% US-BASED SUPPORT & |
| INCLUDED ONBOARDING COACH |
+------------------------------------------+
RxNT is a strong fit for small-to-midsize ambulatory clinics, independent medical practices, physical therapy clinics, behavioral health centers, and billing companies that want predictable per-provider pricing with included US-based support, bundled onboarding coaches, and integrated electronic prescribing. Conversely, it is less ideal for enterprise health systems requiring complex on-premise deployments or practices looking for a single low monthly fee without transactional add-on costs for printed statements, electronic faxes, or patient SMS messaging.
Evaluation Matrix for Clinic Buyers
| Evaluation Criterion | RxNT Documented Offering | Ideal Buyer Alignment | Potential Buyer Friction |
|---|---|---|---|
| Core Platform Architecture | Fully integrated cloud-based EHR, Practice Management, eRx, and Ambient IQ AI scribe. | Ambulatory clinics wanting a single database for clinical notes and billing. | Practices bound to legacy on-premise servers or custom local database hardware. |
| Pricing Model | Modular packages ($126/mo EHR, $213/mo PM, $335/mo Full Suite) per provider. | Practices seeking clear line-item software licensing costs. | High-volume practices sensitive to transactional add-on fees (e.g., e-fax, SMS). |
| Prescribing & EPCS | Standalone or bundled eRx with Electronic Prescribing of Controlled Substances readiness. | Clinics prioritizing quick script routing and EPCS compliance. | Single-provider practices needing standalone eRx without an annual upfront payment. |
| Implementation & Training | Included 30-to-60-day standard onboarding periods with dedicated coaches. | Clinics transitioning from legacy systems that require guided setup. | Practices expecting instant same-day turnkeys without practice manager involvement. |
| Customer Support | 100% US-based in-house support included via phone, chat, and email at no extra fee. | Outpatient offices needing reliable toll-free technical phone support. | Operations requiring 24/7/365 live phone support during late-night overnight shifts. |
What the official documentation confirms
RxNT has developed cloud-based medical software since 1999. Official company documentation confirms that RxNT serves a wide array of outpatient clinical specialties, including Primary Care, Family Medicine, Internal Medicine, Psychiatry, Mental/Behavioral Health, and Physical Therapy/Rehab, as well as specialized operational workflows for hospice providers and medical billing companies.
In public announcements and industry disclosures, RxNT highlights recognition on the TIME World’s Top HealthTech Companies list for 2026 (marking its second consecutive year) and a top-tier placement (#11 out of 425 solution vendors) in the Black Book Market Research 2026 Physician Practice Management Systems (PPMS) report.
┌────────────────────────────────────────────────────────────────────────────┐
│ CORE RXNT PRODUCT MODULES │
├──────────────────────────┬─────────────────────────┬───────────────────────┤
│ PRACTICE MANAGEMENT (PM) │ ELECTRONIC HEALTH (EHR) │ AMBIENT IQ & ERX │
├──────────────────────────┼─────────────────────────┼───────────────────────┤
│ • Medical Billing │ • Custom Charting │ • AI Scribe Scribe │
│ • Practice Scheduling │ • Custom Reports │ • e-Prescribing (eRx) │
│ • Unlimited Claims │ • Patient Portal Access │ • EPCS 2FA Ready │
│ • Mobile Billing Apps │ • Mobile Clinical Apps │ • PDMP Integration │
└──────────────────────────┴─────────────────────────┴───────────────────────┘
Official product documentation confirms the availability of several key software modules:
- Full Suite Platform: An all-in-one software package combining Electronic Health Records, Practice Management, Medical Billing, Practice Scheduling, Electronic Prescribing, Patient Portal, Mobile Applications, and Ambient IQ listening.
- Practice Management (PM) Bundle: A business management platform focused on revenue management, medical billing, drag-and-drop scheduling, clearinghouse claim submission (with unlimited claims included), and mobile apps.
- Electronic Health Records (EHR) Bundle: A clinical platform providing HIPAA-compliant electronic charting, custom report building, prescription history tracking, patient portal connectivity, and mobile chart access.
- Electronic Prescribing (eRx): A standalone or integrated prescribing utility certified for standard drug transmission and equipped for Electronic Prescribing of Controlled Substances (EPCS).
- Ambient IQ: An AI-powered ambient listening and scribe tool designed to capture provider-patient dialogue via a mobile app, transcribe clinical encounters, and generate structured clinical notes that providers review and transfer into their EHR.
- Patient Engagement & Telehealth: Tools enabling video visits (VideoBridge), automated patient appointment reminders, digital intake forms, direct messaging, and online patient bill pay.
Pricing and total-cost questions
RxNT publishes transparent starting rates on its official pricing page, utilizing a per-provider licensing structure with annual contract commitments. Buyers can select between annual contracts billed on a monthly basis or annual contracts billed upfront per year. Paying on an annual schedule provides up to a 10% discount on applicable bundles.
+-----------------------------------------------------------------------------+
| BASE SUBSCRIPTION TIER BREAKDOWN |
+-------------------+-------------------+───────────────────+─────────────────+
| SOFTWARE TIER | PRICE (PER MONTH) | BILLING CADENCE | CLAIMS INCLUDED |
+-------------------+-------------------+───────────────────+─────────────────+
| Full Suite Bundle | $335 / provider | Annual (Monthly) | Unlimited Claims|
| PM Bundle | $213 / provider | Annual (Monthly) | Unlimited Claims|
| EHR Bundle | $126 / provider | Annual (Monthly) | N/A (Clinical) |
| E-Prescribing | $665 / year | Annual (Upfront) | N/A (eRx Only) |
| Ambient IQ Scribe | $75 / month* | Standalone Trial | N/A (AI Scribe) |
+-------------------+-------------------+───────────────────+─────────────────+
*Ambient IQ includes a 90-day free trial, then $75/mo standalone; included in
the native RxNT app for EHR and Full Suite subscribers.
Base Plan Breakdown
- Full Suite Bundle: $335 per month per provider (annual contract billed monthly). Includes PM, EHR, eRx, Patient Portal, Medical Scheduling, Mobile Apps, Ambient IQ, and unlimited claims submission.
- Practice Management (PM) Bundle: $213 per month per provider (annual contract billed monthly). Includes Medical Billing, Scheduling, Mobile Apps, and unlimited claims clearinghouse transmission.
- EHR Bundle: $126 per month per provider (annual contract billed monthly). Includes Electronic Health Records, Prescribing, Scheduling, Patient Portal, Mobile Apps, and Ambient IQ.
- E-Prescribing (Standalone): $665 per year per provider (annual contract billed yearly). Standalone eRx is not offered on a monthly payment schedule.
- Ambient IQ (Standalone): Features a 90-day free trial, followed by $75 per month per provider. It is included at no extra charge within the RxNT mobile app for existing EHR and Full Suite customers.
Documented Add-On Costs and Transaction Fees
Beyond the core provider subscription, official pricing tables document specific unit costs and monthly add-ons that clinics must incorporate into total cost projections:
┌────────────────────────────────────────────────────────────────────────────┐
│ DOCUMENTED ADD-ON AND TRANSACTION FEES │
├─────────────────────────────────────┬──────────────────────────────────────┤
│ ADD-ON / FEATURE │ OFFICIAL PRICING STRUCTURE │
├─────────────────────────────────────┼──────────────────────────────────────┤
│ EPCS Identity Proofing & Token │ $85 per year │
│ Advanced Reporting Module │ +$10 per month │
│ Integrated Payment Processing │ +$15 per month │
│ Immunization Registry Interface │ +$30 per month │
│ Direct Email Functionality │ From +$17 per month │
│ Patient SMS Communications │ From +$0.02 per text message │
│ Electronic Faxing │ +$0.02 per minute │
│ Printed Patient Statements │ +$0.90 per printed statement │
│ Printed Paper Claims │ +$0.40 per printed claim │
│ Lab Interface Connection │ Custom add-on quote (+Add) │
│ Non-Prescribing Staff Licenses │ Additional fee applies (Unlisted) │
└─────────────────────────────────────┴──────────────────────────────────────┘
Sales Demo Checklist: Pricing & Total-Cost Verification Questions
During sales presentations, clinic financial managers should ask the sales representative to explicitly verify the following operational cost variables:
- How are non-prescribing staff licenses (medical assistants, billing specialists, front desk administrators) calculated for our office size?
- What exact volume tiers apply to patient SMS appointment reminders, and what is the baseline monthly commit?
- What are the one-time or recurring fees for establishing custom bi-directional lab interfaces with our preferred reference laboratories?
- Are there extra fees for secondary clearinghouse claims or clearinghouse rejections outside standard payer routes?
- What is the specific fee schedule if our clinic requires historical database extensions or additional data imports beyond standard demographic/insurance uploads?
Workflow and integrations
Modern medical practices depend on seamless coordination between administrative intake, provider charting, prescription routing, and clearinghouse billing. RxNT structures these tasks across connected cloud modules.
CLINICAL WORKFLOW FINANCIAL WORKFLOW
┌─────────────────────────┐ ┌─────────────────────────┐
│ Patient Appointment │ │ Real-Time Insurance │
│ Scheduled in Sync Calendar│ │ Eligibility Check │
└────────────┬────────────┘ └────────────┬────────────┘
│ │
▼ ▼
┌─────────────────────────┐ ┌─────────────────────────┐
│ Mobile Ambient IQ Scribe│ │ Front-Desk Check-In & │
│ Session / EHR Charting │ │ Patient Co-Pay Collect │
└────────────┬────────────┘ └────────────┬────────────┘
│ │
▼ ▼
┌─────────────────────────┐ ┌─────────────────────────┐
│ Integrated eRx Routing │ │ Automated Claim Scrubbing│
│ & EPCS 2FA Verification │ │ & Clearinghouse Send │
└────────────┬────────────┘ └────────────┬────────────┘
│ │
▼ ▼
┌─────────────────────────┐ ┌─────────────────────────┐
│ Encounter Finalized & │──────────►│ Electronic Remittance │
│ Clinical Summary Posted │ │ (ERA) & Billing Reports │
└─────────────────────────┘ └─────────────────────────┘
Clinical and Administrative Workflows
- Scheduling and Intake: Front-desk staff manage patient scheduling using drag-and-drop calendar interfaces supporting multi-location clinics, calendar synchronization, follow-up tracking, and administrative appointment notifications. Patient intake templates allow clinics to collect demographic data prior to encounters.
- Encounter Documentation: Providers utilize customizable clinical chart templates, custom report tools, and document management capabilities. When using Ambient IQ, providers launch an ambient session on a mobile device to capture and transcribe ambient conversation during patient visits. The tool organizes the transcript into a formatted clinical note, which the provider reviews and copies directly into the chart.
- Prescribing and EPCS: The prescription workflow includes patient cost transparency checks, drug-drug and drug-allergy interaction checks, medication database lookups, electronic prior authorizations (ePA), adherence tracking, favorite pharmacy shortlists, and state Prescription Drug Monitoring Program (PDMP) integration.
Financial and Revenue Cycle Workflows
- Billing and Claims Engine: The Practice Management engine scrubs and submits medical claims to clearinghouses automatically. Unlimited electronic claim submissions are included in both the PM Bundle and Full Suite Bundle.
- Remittance and Patient Billing: Electronic Remittance Advice (ERA) files automatically post insurance payments into patient accounts. Billing teams can verify real-time insurance eligibility, issue invoices, print patient statements ($0.90/statement), print paper claims ($0.40/claim when required by niche payers), and run accounts receivable reports.
Documented Integration Capabilities
Official documentation confirms that RxNT connects directly with external healthcare entities and administrative utility networks through specific interfaces:
- Laboratory Interfaces: Bi-directional order transmission and lab result ingestion (+Add pricing).
- Immunization Registries: Direct state immunization registry reporting interfaces (+$30/month).
- PDMP Registrations: State Prescription Drug Monitoring Program integration for controlled substance tracking.
- Merchant Payment Processing: Integrated credit card and payment processing gateways (+$15/month).
- Patient Communication Gateways: SMS messaging frameworks for appointment reminders and broadcast notifications (from +$0.02/text).
Implementation and support
Implementing new clinic management software requires strict coordination to avoid operational downtime and billing interruptions. RxNT addresses onboarding through structured, role-based timelines backed by dedicated implementation personnel.
┌────────────────────────────────────────────────────────────────────────────┐
│ INCLUDED ONBOARDING PERIOD TIMELINE │
├──────────────────────────┬─────────────────────────┬───────────────────────┤
│ SOFTWARE MODULE │ INCLUDED PERIOD │ AVERAGE GO-LIVE TIME │
├──────────────────────────┼─────────────────────────┼───────────────────────┤
│ E-Prescribing (eRx) │ 30 Days Included │ 2 to 4 Weeks │
│ EHR Bundle │ 45 Days Included │ 4 to 6 Weeks │
│ PM & Full Suite Bundles │ 60 Days Included │ 6 to 8 Weeks │
└──────────────────────────┴─────────────────────────┴───────────────────────┘
Onboarding Framework and Data Migration
RxNT includes standard onboarding periods within base software subscriptions at no extra charge:
- E-Prescribing: 30-day standard onboarding period (average completion: 2–4 weeks).
- EHR Bundle: 45-day standard onboarding period (average completion: 4–6 weeks).
- PM & Full Suite Bundles: 60-day standard onboarding period (average completion: 6–8 weeks).
Standard subscriptions include data storage and initial data imports for patient demographics and insurance details. Clinics needing historic chart migrations, complex database extraction, or extended onboarding windows can purchase additional onboarding periods, extra training hours, or supplemental imports via custom sales quotes.
RxNT assigns each customer a dedicated onboarding coach who conducts weekly status meetings. To maintain momentum, RxNT recommends that practices assign a internal project owner to manage the 30-to-60-day implementation process, submit required setup forms, and coordinate staff training.
Technical Support Operations
RxNT operates 100% US-based operations and support teams, with zero percent outsourced offshore support. Technical assistance is included in base subscriptions via live phone, live chat, and web email tickets, supplemented by self-service resources in the RxNT Help Center and RxNT Learn Academy.
┌────────────────────────────────────────────────────────────────────────────┐
│ OFFICIAL SUPPORT TEAM OPERATING HOURS │
├───────────────────────────────┬────────────────────────────────────────────┤
│ SUPPORT DIVISION │ OPERATING HOURS (EASTERN TIME) │
├───────────────────────────────┼────────────────────────────────────────────┤
│ Practice Management Support │ Monday – Friday: 8:00 AM – 8:00 PM ET │
│ Clinical Management Support │ Monday – Friday: 8:00 AM – 10:00 PM ET │
│ Identity & Token Support │ Mon – Thu: 8:00 AM – 5:00 PM ET │
│ │ Friday: 8:00 AM – 4:00 PM ET │
└───────────────────────────────┴────────────────────────────────────────────┘
Scheduled system maintenance occurs during off-peak weekend and holiday hours between 11:00 PM and 7:00 AM Eastern Time. If unscheduled maintenance becomes necessary outside these windows, RxNT provides practices with a 24-hour advance notification.
Security and privacy questions
Healthcare practices operating in the United States must comply with strict federal guidelines regarding Protected Health Information (PHI) under HIPAA. RxNT maintains a cloud security infrastructure designed to safeguard clinical and financial data.
┌────────────────────────────────────────────────────────────────────────────┐
│ SECURITY & DATA PRIVACY CONTROLS │
├──────────────────────────────────┬─────────────────────────────────────────┤
│ CONTROL CATEGORY │ DOCUMENTED IMPLEMENTATION CONTROL │
├──────────────────────────────────┼─────────────────────────────────────────┤
│ Data Encryption │ Standard transport & at-rest encryption │
│ EPCS Authentication │ ID proofing & biometric 2FA tokens │
│ Cloud Physical Safeguards │ Secure access-controlled data centers │
│ Data Sharing Policy │ No personal data sold to third parties │
│ Consumer Privacy Compliance │ CCPA & CTDPA state opt-out forms │
└──────────────────────────────────┴─────────────────────────────────────────┘
Documented Security Infrastructure
- Encryption and Access Safeguards: System infrastructure utilizes firewalls, system alerts, technical access controls, and industry-standard encryption protocols to protect data during transmission and at rest on application servers.
- Controlled Substance Prescribing (EPCS): To meet federal DEA mandates for electronic prescribing of Schedule II–V controlled substances, RxNT mandates identity proofing and two-factor authentication (2FA) utilizing biometric tools or hard/soft security tokens, available for an annual fee of $85 per provider.
- Website vs. Product Privacy Frameworks: RxNT publishes distinct privacy disclosures governing website visitors (
Website Privacy Policy) versus operational application software users (Client Services Privacy Policy). - Third-Party Data Selling Policy: RxNT explicitly states in its official privacy documentation that it does not sell personal data to third parties. It provides formalized consumer opt-out mechanisms for state-level privacy legislation, including California's CCPA and Connecticut's CTDPA.
Compliance Evaluation Checklist for Clinic Officers
Before executing a software agreement, clinic compliance officers should execute the following verification steps:
- Request a signed Business Associate Agreement (BAA) covering all selected modules, including cloud storage, mobile apps, and Ambient IQ voice processing.
- Review the customer disclosures agreement to confirm data ownership rights and data export formatting if the practice terminates its subscription.
- Validate two-factor authentication token dispatch procedures for remote clinical staff prescribing controlled substances.
- Confirm practice-level user role permissions to restrict staff access to sensitive billing logs or financial records.
Limitations and who should not buy
While RxNT offers a broad cloud platform for ambulatory practices, objective software evaluation requires analyzing operational boundaries and potential cost friction points.
┌────────────────────────────────────────────────────────────────────────────┐
│ POTENTIAL FRICTION POINTS TO EVALUATE │
├─────────────────────────────┬──────────────────────────────────────────────┤
│ OPERATIONAL FACTOR │ POTENTIAL IMPACT ON CLINIC OPERATIONS │
├─────────────────────────────┼──────────────────────────────────────────────┤
│ Standalone eRx Commitments │ Requires annual upfront payment ($665/yr) │
│ Unit-Based Transaction Fees │ SMS, e-fax, and paper claims add to base cost│
│ Staff Licensing Overhead │ Non-prescribing users incur extra user fees │
│ Extended Onboarding Windows │ Custom data migrations require extra quotes │
│ Support Schedule Boundaries │ Clinical support ends at 10:00 PM ET │
└─────────────────────────────┴──────────────────────────────────────────────┘
Documented Product Boundaries
- Annual Contract Commitments: Core software bundles require annual contract terms. Practices seeking short-term month-to-month contracts without annual commitments may find this contract structure restrictive.
- Upfront Billing for Standalone eRx: Unlike monthly EHR and PM bundles, standalone E-Prescribing requires an upfront annual payment of $665 per provider.
- Variable Unit Costs for High-Volume Communications: Outpatient clinics relying heavily on patient texting, electronic faxing, or paper mailers face usage-based fees (SMS from $0.02/text, e-fax at $0.02/min, printed statements at $0.90/statement, paper claims at $0.40/claim) that increase overall operating expenses.
- Non-Prescribing User Licensing Costs: Clinics with high support-staff-to-provider ratios must budget for additional non-prescribing user fees, which are not detailed on default public pricing tables and require custom quota verification.
Poor-Fit Buyer Scenarios
- Inpatient Hospitals and Multi-Facility Health Systems: RxNT is tailored for ambulatory clinics, specialty practices, billing companies, and hospice organizations. Complex inpatient acute care hospital systems needing enterprise bed-management software should look elsewhere.
- Practices Requiring Same-Day Unassisted Turnkeys: RxNT’s structured onboarding framework requires weekly meetings with an onboarding coach over 2 to 8 weeks. Clinics expecting instant self-service activation without administrative involvement may encounter friction.
- 24/7 Night-Shift Inpatient Units: While clinical support operates until 10:00 PM Eastern Time on weekdays, clinics requiring overnight, weekend, or 24/7 live phone support should account for these operating schedule limits.
Alternatives to evaluate
When conducting a market evaluation for clinic software, decision-makers should compare RxNT against competing software categories and structural evaluation criteria.
┌────────────────────────────────────────────────────────────────────────────┐
│ ALTERNATIVE SOFTWARE CATEGORIES TO EVALUATE │
├───────────────────────────────────┬────────────────────────────────────────┤
│ ALTERNATIVE CATEGORY │ KEY DIFFERENCE VS. RXNT MODEL │
├───────────────────────────────────┼────────────────────────────────────────┤
│ All-in-One Cloud Suites │ Fixed per-provider monthly pricing vs. │
│ │ percentage-of-collections models │
├───────────────────────────────────┼────────────────────────────────────────┤
│ Percentage-Based RCM Services │ Vendor manages full billing operations │
│ │ for a percentage of total clinic revenue│
├───────────────────────────────────┼────────────────────────────────────────┤
│ Standalone Point EHR Solutions │ Focused clinical charting; requires │
│ │ third-party clearinghouse integrations │
├───────────────────────────────────┼────────────────────────────────────────┤
│ Enterprise Health System Platforms│ Highly customizable, complex setups │
│ │ designed for multi-hospital networks │
└───────────────────────────────────┴────────────────────────────────────────┘
Key Evaluation Categories for Software Buyers
- Integrated Modular Cloud Suites vs. Unbundled Point Solutions: Integrated platforms like RxNT combine charting, prescribing, and billing within a single database. Unbundled setups combine standalone EHRs with third-party billing software, which often requires custom API connections and increases recurring vendor subscriptions.
- Fixed Per-Provider Licensing vs. Percentage-of-Collections RCM: RxNT charges fixed monthly or annual software fees ($335/month for the Full Suite), leaving clinical revenue management in the hands of practice staff. Alternatively, full-service Revenue Cycle Management (RCM) companies charge a percentage (typically 4% to 8%) of total monthly practice collections.
- Native AI Scribing vs. Third-Party Ambient Documentation Apps: RxNT includes or offers its native Ambient IQ scribe tool directly within its application ecosystem. Clinics evaluating standalone AI scribe tools should compare monthly per-user subscription fees, integration steps, and EHR note transfer processes.
Alternative Evaluation Checklist
When evaluating alternative systems against RxNT, demand clear answers from sales teams on these operational benchmarks:
- Does the base software fee include clearinghouse claim submissions, or are clearinghouse fees billed separately? (RxNT includes unlimited claims in PM and Full Suite bundles).
- Is US-based technical support included in standard monthly pricing, or does phone support require a premium service tier? (RxNT includes US-based phone, chat, and email support).
- Are implementation training sessions led by a dedicated onboarding coach, or handled via self-guided video libraries? (RxNT includes dedicated weekly coach meetings).
FAQ
What software products and bundles does RxNT offer for medical clinics?
RxNT offers several modular and bundled software solutions: the Full Suite platform (EHR, Practice Management, eRx, Patient Portal, Scheduling, Mobile Apps, and Ambient IQ); the Practice Management Bundle (Billing, Scheduling, Mobile Apps); the EHR Bundle (EHR, Prescribing, Scheduling, Portal, Ambient IQ); standalone E-Prescribing (eRx with EPCS readiness); and standalone Ambient IQ (AI ambient scribe).
How much does RxNT cost per provider, and are there annual discounts?
As published on RxNT’s official pricing page, base subscriptions cost $335 per month per provider for the Full Suite Bundle, $213 per month per provider for the PM Bundle, and $126 per month per provider for the EHR Bundle (all on annual contracts billed monthly). Standalone E-Prescribing costs $665 per year per provider. Paying subscriptions annually upfront provides a discount of up to 10% on eligible packages.
Is customer support and onboarding included with RxNT subscriptions?
Yes. Standard onboarding periods (30 days for eRx, 45 days for EHR, 60 days for PM and Full Suite) are included in base subscription fees and feature a dedicated onboarding coach. Ongoing technical support is also included at no extra cost, offering 100% US-based assistance via phone, live chat, and email. Support hours are 8:00 AM–8:00 PM ET for PM and 8:00 AM–10:00 PM ET for Clinical Support on weekdays.
How does RxNT handle electronic prescribing of controlled substances (EPCS)?
RxNT is built for EPCS compliance. Practitioners prescribing Schedule II–V controlled substances undergo mandatory identity proofing and use two-factor authentication (2FA) tokens or biometric authorization, which incur an additional annual fee of $85 per provider.
What is RxNT Ambient IQ and how does it assist clinical documentation?
RxNT Ambient IQ is an AI-powered ambient scribing tool that captures provider-patient dialogue on a mobile device, transcribes the interaction, and generates structured clinical notes. Providers review and copy these notes into their EHR. Ambient IQ includes a 90-day free trial, followed by $75 per month per provider for standalone users, and is integrated into the RxNT mobile app for EHR and Full Suite customers.
What add-on fees should clinics anticipate beyond the base subscription?
Documented add-on fees include $85/year for EPCS token proofing, $10/month for Advanced Reporting, $15/month for Payment Processing, $30/month for Immunization Registry interfaces, from $17/month for Direct Email, SMS text messaging from $0.02/text, electronic faxes at $0.02/minute, printed patient statements at $0.90/statement, printed paper claims at $0.40/claim, and additional fees for non-prescribing staff licenses or supplemental data imports.
What data import and data storage services are included with RxNT?
Base subscriptions include cloud data storage and initial data imports for patient demographic records and insurance information. Clinics requiring historical chart data extraction or additional custom imports can request a quote for supplemental data migration services.
Official next step
When moving forward with a software evaluation, practice managers and clinical leadership should review official vendor documentation, test software workflows, and validate subscription terms directly with the vendor.
┌────────────────────────────────────────────────────────────────────────────┐
│ RECOMMENDED VENDOR EVALUATION STEPS │
├────────────────────────────────────────────────────────────────────────────┤
│ 1. Request a Live Virtual Software Demo tailored to your practice specialty │
│ 2. Submit your Practice Staff Roster to calculate exact line-item costs │
│ 3. Review Customer Disclosures & Terms of Service Agreements │
│ 4. Verify Payer & Lab Connections with your Onboarding Coach │
└────────────────────────────────────────────────────────────────────────────┘
Practices should schedule a virtual demonstration to observe real-time chart navigation, test clearinghouse scrubbers, and evaluate Ambient IQ voice transcription using custom clinical scenarios. To review official software bundle details, request pricing quotes, or register for a personalized demo, visit RxNT's Official Site. Additionally, review the latest terms on the RxNT Pricing Schedule and the RxNT Terms of Service to confirm contract commitments prior to signing.